If you haven't done so already, make sure to check on this article if you want to know how you can filter the orders and export the filtered data. We're always looking into adding new filters to this functionality. 


Some of the things you can do on Subbly with your order is to manually

  • change the shipping date
  • mark the order as shipped
  • unmark it as shipped and revert to the awaiting shipment pending status of the order
  • archive the order

Changing shipping date for orders

Although not recommended as it adds an extra layer of manual work on the admin side, on Subbly you've been given a flexibility of manually changing the shipping dates for the orders that are already created.

In order to do it you'll need to head to the Customers tab of your Subbly admin, choose the appropriate customer and head over to the Orders tab on the customer profile.

From here, you're able to simply hover on the shipping date presented on the far right and click on the shipping date to bring up the calendar menu where you can choose the new shipping date for the order. 

❗ New shipping date will update both on the admin and on the customer portal. If you have set integration with either Shipstation or Pirateship, it will populate inside their portal on the new shipping date.  


Marking orders as shipped

Note that orders are automatically marked as shipped once you print shipping labels from either Shipstation or Pirateship if you're using these for fulfillment and if you have them properly integrated. 

If not, note that you can (and will need to) manually mark your orders as shipped. You can do this for every order separately or for selected orders in a bulk. 

Marking a separate order as shipped

In order to do this, you'll need to go to the actual order slip (you can access the order slip by clicking on the order unique ID while on the Orders tab) and click on the Mark as Shipped button at the top right corner of the screen. 

Bulk marking orders as shipped

You can bulk mark order as shipped by making an appropriate selection on the Orders tab and clicking the Mark as Shipped button.

Marking orders as shipped will automatically dispatch the Order Shipped email if it's enabled from the Emails section here. If you wouldn't want the email to be sent, you can instead opt for archiving the order. Cancelling the order will also trigger the Order Cancelled automated email.