If you stumble upon notification that there are pending orders on your Orders page - don’t worry, it’s not a mistake or a bug. Upcoming orders are those orders that have been paid for but aren't due to be shipped / delivered yet.


This is happening because billing and shipping intervals for your product(s) differ based on your settings. For example, a customer may have a yearly subscription for a product that is shipped monthly. After 2 months, you will still have to ship that product for 10 more months so you’ll have 10 upcoming orders indicated on orders page. Makes sense? Let us know if any further questions!