How fast do we respond to your tickets?
Our response times are generally very quick, and we usually reply within an hour to all your queries. However, please note that this time may deviate a bit due to time zone difference mostly. 🕐🌏
Generally speaking we reply faster on weekdays. Our chat widget will tell you when we're "out of office" but even during out of office hours we may still reply, because we love you ❤
Just make sure that you leave your questions on the chat widget and to input your email in the appropriate field on the chat widget so you get notified on the answers 😉